Return Policy

~~Please Double Confirm The Size Before Place An Order~~

All return requests must be processed on our website via your customer account. Please do not ship any items back to us without receiving prior approval.


We accept returns for a cash refund and exchange defective products.

- Exchange defective products :

Return the item is in brand new unused condition and we will replace the item at our expense.

- Return for a cash refund:

Charge a 20% restocking fee and return the item is in brand new unused condition.


In both cases, All items can have 14 days cooling-off period when customers receive their products. And all items should be in the same condition as when you received them. We are happy to provide returns and exchanges for international orders.

We also recommend using a trackable shipping service to ensure that we will receive your returned item.



~~務必下單前,請再次確認衣服尺寸~~

所有的退換貨程序,須經由商城用戶帳號與我們做聯繫,請勿在無任何許可下寄回商品。


我們接受瑕疵商品退換貨或退費。

- 更換瑕疵商品:

請按照送達時原有的狀態和品項退回商品,我們將會免費更換一套全新商品給您。

- 退費:

必須酌收20% 手續費和按照送達時原有的狀態和品項退回商品。


所有商品皆有14天的鑑賞期,兩種情況下,商品須按照送達時原有的狀態進行退貨。我們也很樂意為您服務,請務必與我們聯繫。


WHAT ARE WE?

4UAD SMARTAIRSOFT